We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

GO WHERE YOU GROW

Discover a career fuelled by possibility at Travel + Leisure Co.  If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Marcoola Beach team as a Guest Experience Host today!

How You'll Shine

• Greeting and registering of owners and guests

• Providing information on local area attractions

• Completion of all department related paperwork

• Using all communication equipment including telephones, facsimiles and computers

• Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream

• Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered

• Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process

• Clearly articulate the benefit of traveling within Wyndham Destinations community

• Meet targets and KPI's as set by the business

• This role requires you to be available for weekend and public holiday shifts.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Discounted hotel stays across the world

• Professional development funding

• Base hourly rate coupled with performance based incentives

• Monthly, Quarterly and Yearly Recognition Programs

What You’ll Bring

To be successful in this role, you will be:

• No experience required

• Genuine passion for customer service and the local area

• Excellent communicator with strong interpersonal skills

• Enthusiastic, self-motivated and positive individual

• Immaculate presentation and professional grooming standards

• High levels of computer literacy

• Previous experience with a PMS system (Opera) advantageous

• Have the ability to recognize and solve problems in the workplace

• Ability to work a full time hour across flexible schedule, including nights, weekends, public and school holidays.

• Suitable applicants must have appropriate work rights for full-time employment in Australia